Frequently Asked Questions
Dealership FAQs:
Q: Is it better to buy or lease a vehicle today?
A: This is a great question. Unfortunately, the answer is not black and white. Leasing is a better alternative for some people and buying is better for others. The good news is that our staff is fully prepared to present an easy-to-understand comparison to help you make the best decision for your driving needs.
Q: Can Feldman help me arrange financing?
A: Yes, regardless of your credit score we will arrange the best possible rate and payment options for you from our numerous high-quality financing sources.
Q: What are the COVID safety practices like here?
A: Our customers and workers safety are our top priority, which is why we are following current CDC guidelines and protocols. Feel free to contact us for more information on current guidelines!
Q: Do I need an appointment to get my oil changed?
A: No, you can come in anytime and we will get you in. However, you may want to click on the “Appointments” link above on this page to schedule an appointment, so you don’t incur unnecessary wait time.
Q: Is it better to buy or to lease a vehicle today?
A: This is a great question. Unfortunately, the answer is not black and white. Leasing is a better alternative for some people and buying is better for others. The good news is that our staff is fully prepared to present an easy-to-understand comparison to help you make the best decision for your driving needs.
Q: If my vehicle needs to be kept overnight and the repair is under warranty does this dealer offer a loaner?
A: Yes. We have a fleet of loaner cars to maximize your convenience and a loaner is fully covered by your warranty. Please contact us at your earliest convenience.
Q: Do they sell tires in the service department?
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly.
Q: What are your sales hours?
A: We are currently opened Monday/Thursday 9 am - 9 pm, Tuesday/Wednesday/Friday 9 am - 6 pm, Saturday 9 am - 4 pm, and closed on Sunday.
Q: Can I buy a car online?
A: Yes! You can complete the entire buying or leasing process of any vehicle from the comfort of your home. Try out our Feldman Virtual Assistant tool to guide you through the process or give us call for more information!
Q: What is the difference between used and certified pre-owned vehicles?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.
Q: What is the difference between buying and leasing a vehicle?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.
Q: Is it better to buy or to lease a vehicle today?
A: This is a great question. Unfortunately, the answer is not black and white. Leasing is a better alternative for some people and buying is better for others. The good news is that our staff is fully prepared to present an easy-to-understand comparison to help you make the best decision for your driving needs.
Q: If my vehicle needs to be kept overnight and the repair is under warranty does this dealer offer a loaner?
A: Yes. We have a fleet of loaner cars to maximize your convenience and a loaner is fully covered by your warranty. Please contact us at your earliest convenience.
Q: Do they sell tires in the service department?
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly.
Q: Can I sell my car here even if I'm not buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!
Q: Do you offer military discounts?
A: Yes, we offer a Military Consumer Cash program.
Q: Can I still trade my car in even if I haven't paid it off yet?
A: Yes, you can trade your car in with us even if you still have a payoff!
Q: I don't see the type of car I want in your inventory. Is there a way to know if you get it in the dealership?
A: Yes, we have a "Find My Car" feature on our website that allows you to be notified if we receive stock of the car you're looking for. Find the form on our website's navigation bar.
Q: What is Feldman Virtual Assistant?
A: Feldman Virtual Assistant is a helpful feature on our website that allows you to purchase a vehicle from the comfort of your home!
Q: What vehicles are eligible for tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: Do you offer discounts for college grads?
A: Yes, current students and recent grads are eligible for a bonus cash allowance! We also offer bonus cash allowances for educators, first responders, and military personnel!
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: Are there any additional fees or charges I should be aware of when buying a car?
A: There may be additional fees such as sales tax, documentation fees, and registration fees. Our sales team will provide a transparent breakdown of all costs associated with your purchase.
Q: Can I have a third-party mechanic inspect the car before buying?
A: We encourage transparency and want you to have confidence in your purchase. You can arrange for a third-party inspection at your own expense before finalizing the deal.
Q: Is it better to buy or lease a vehicle today?
A: This is a great question. Unfortunately, the answer is not black and white. Leasing is a better alternative for some people and buying is better for others. The good news is that our staff is fully prepared to present an easy-to-understand comparison to help you make the best decision for your driving needs.
Q: Can Feldman help me arrange financing?
A: Yes, regardless of your credit score we will arrange the best possible rate and payment options for you from our numerous high-quality financing sources.
Q: What are the COVID safety practices like here?
A: Our customers and workers safety are our top priority, which is why we are following current CDC guidelines and protocols. Feel free to contact us for more information on current guidelines!
Q: Do I need an appointment to get my oil changed?
A: No, you can come in anytime and we will get you in. However, you may want to click on the “Appointments” link above on this page to schedule an appointment, so you don’t incur unnecessary wait time.
Q: Is it better to buy or to lease a vehicle today?
A: This is a great question. Unfortunately, the answer is not black and white. Leasing is a better alternative for some people and buying is better for others. The good news is that our staff is fully prepared to present an easy-to-understand comparison to help you make the best decision for your driving needs.
Q: If my vehicle needs to be kept overnight and the repair is under warranty does this dealer offer a loaner?
A: Yes. We have a fleet of loaner cars to maximize your convenience and a loaner is fully covered by your warranty. Please contact us at your earliest convenience.
Q: Do they sell tires in the service department?
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly.
Q: What are your sales hours?
A: We are currently opened Monday/Thursday 9 am - 9 pm, Tuesday/Wednesday/Friday 9 am - 6 pm, Saturday 9 am - 4 pm, and closed on Sunday.
Q: Can I buy a car online?
A: Yes! You can complete the entire buying or leasing process of any vehicle from the comfort of your home. Try out our Feldman Virtual Assistant tool to guide you through the process or give us call for more information!
Q: What is the difference between used and certified pre-owned vehicles?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.
Q: What is the difference between buying and leasing a vehicle?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.
Q: Is it better to buy or to lease a vehicle today?
A: This is a great question. Unfortunately, the answer is not black and white. Leasing is a better alternative for some people and buying is better for others. The good news is that our staff is fully prepared to present an easy-to-understand comparison to help you make the best decision for your driving needs.
Q: If my vehicle needs to be kept overnight and the repair is under warranty does this dealer offer a loaner?
A: Yes. We have a fleet of loaner cars to maximize your convenience and a loaner is fully covered by your warranty. Please contact us at your earliest convenience.
Q: Do they sell tires in the service department?
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly.
Q: Can I sell my car here even if I'm not buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!
Q: Do you offer military discounts?
A: Yes, we offer a Military Consumer Cash program.
Q: Can I still trade my car in even if I haven't paid it off yet?
A: Yes, you can trade your car in with us even if you still have a payoff!
Q: I don't see the type of car I want in your inventory. Is there a way to know if you get it in the dealership?
A: Yes, we have a "Find My Car" feature on our website that allows you to be notified if we receive stock of the car you're looking for. Find the form on our website's navigation bar.
Q: What is Feldman Virtual Assistant?
A: Feldman Virtual Assistant is a helpful feature on our website that allows you to purchase a vehicle from the comfort of your home!
Q: What vehicles are eligible for tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: Do you offer discounts for college grads?
A: Yes, current students and recent grads are eligible for a bonus cash allowance! We also offer bonus cash allowances for educators, first responders, and military personnel!
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: Are there any additional fees or charges I should be aware of when buying a car?
A: There may be additional fees such as sales tax, documentation fees, and registration fees. Our sales team will provide a transparent breakdown of all costs associated with your purchase.
Q: Can I have a third-party mechanic inspect the car before buying?
A: We encourage transparency and want you to have confidence in your purchase. You can arrange for a third-party inspection at your own expense before finalizing the deal.
| Monday | 9:00AM - 9:00PM |
| Tuesday | 9:00AM - 6:00PM |
| Wednesday | 9:00AM - 6:00PM |
| Thursday | 9:00AM - 9:00PM |
| Friday | 9:00AM - 6:00PM |
| Saturday | 10:00AM - 4:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 8:00AM - 6:00PM |
| Tuesday | 8:00AM - 6:00PM |
| Wednesday | 8:00AM - 6:00PM |
| Thursday | 8:00AM - 6:00PM |
| Friday | 8:00AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |